- Collection, indexing and storage of WHO documents;
- Consumers work with originals of WHO documents in the reading room;
- Photocopying of WHO documents and post-mail sending upon request;
- Preparation of analytical materials on selected health problems using WHO documents upon request (on a preliminary agreement basis);
- Topical retrieval on databases with summaries of WHO documents by e-mail, on diskettes or hard copies;
- Consumer teaching of web-side using;
- Sending existing electronic files of WHO documents via e-mail as requested
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